Good scope of HR needs, but can't scale with large companies
April 20, 2021

Good scope of HR needs, but can't scale with large companies

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP TotalSource

We are using ADP TotalSource for human resources paycheck management across our 2000 + company. It is a great standard solution for a large company. There are, however, many tradeoffs to having a paycheck management solution that is so universally attributable. We have to use a lot of other solutions to offer the full HR experience.
  • Universally applicable.
  • Reporting rollups.
  • Global solution.
  • Expensive.
  • Old school.
  • Bland.
  • Payments.
  • Tracking.
  • Reporting.
ADP TotalSource was selected over other competitors because it fit our needs when we were hundreds of employees. However, these days we have thousands globally and this number changes every day so it is quickly becoming a solution we can not rely on, especially compared to all the other great Bay Area ones out there.

Do you think ADP TotalSource delivers good value for the price?

Yes

Are you happy with ADP TotalSource's feature set?

Yes

Did ADP TotalSource live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP TotalSource go as expected?

I wasn't involved with the implementation phase

Would you buy ADP TotalSource again?

Yes

ADP TotalSource is great looking for an all in one solution for their human resources needs. The interface is very old-school finance but gets the job done across all sorts of discipline in a large organization. They have ad hoc solutions, but the product becomes way more expensive.

ADP TotalSource Feature Ratings