Item: Greenhouse
Rating: 8
Author: Siddharth Asiwal

Use Cases and Deployment Scope

Greenhouse is primarily being used at our organization for hiring new talent. This is being used extensively by the entire organization to make the hiring process structured and avoid unconscious bias in hiring. Overall Greenhouse provides an interview kit for the interviewer which has everything required to conduct an effective interview at one single place like Job Description, Case study or questions to be asked, candidate's CV and finally feedback and scorecard.
It also helps to make sure that candidates are hired on merit and one interviewer is not influenced by the feedback of other interviewers.

Pros and Cons

Helps make the interviews organized through the interview kits.
Removes any bias from the process as feedback of one interviewer is not visible to others
Supports integrations with tools like Zoom to make the entire process seamless which is essential in the new post COVID era

No option to set reminder for the interviewer to give feedback in the defined timeframe.
Doesn't support all the video calling platforms like Hangouts
User interface seems to be archaic and needs to be updated

Return on Investment

With all the information about the candidate and the role present in one single kit, it keeps the interviews more informed and relevant
Helps remove bias if any from the entire process as one interviewer feedback is completely hidden from the other interviewer.
Improves candidate experience as well since there are less reschedules due to constant reminders by Greenhouse to interviewers.

Key Insights

Do you think Greenhouse delivers good value for the price?

Yes

Are you happy with Greenhouse's feature set?

Yes

Did Greenhouse live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Greenhouse go as expected?

I wasn't involved with the implementation phase

Would you buy Greenhouse again?

Yes

Other Software Used

Workday Cloud Platform, BambooHR, Reflektive

Likelihood to Recommend

Greenhouse is a great tool to organize and structure your hiring process. It enables the HR department to make sure that recruiting is fair and without any bias. In my opinion, it's still better suited for larger organizations with multiple departments as the volume of hiring is high and a lot of management and preparation is required at the HR ,hiring manager and other stakeholders.

Greenhouse - An investment which is worth every penny

Overall Satisfaction with Greenhouse