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QuickBooks Online - Simple to use and price is right for what you get
May 03, 2021

QuickBooks Online - Simple to use and price is right for what you get

Michael Menke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

I work directly with QuickBooks Online to manage construction projects. Additionally, our company builds integrations into QuickBooks Online using their open API to connect to best-in-class construction project management systems like Procore.
  • QuickBooks Online is a cloud-based accounting system and it allows multiple users to log in from multiple locations.
  • Very easy to set-up, you can be up and going in minutes.
  • Their new projects feature for construction is great addition.
  • Could have more features that align with the desktop version, it's a lite version of QuickBooks Desktop.
  • Custom support could be better. It's a self serve, easy to use software, but they could be better at managing simple questions.
  • Gives you most functionality of expensive accounting systems at a fraction of the cost.
  • Saves thousands of dollars [as it] provides most businesses everything they are looking for.
Xero is very comparable to QuickBooks Online, they are both good systems. QuickBooks has more integrations, works better for construction in the U.S., and the price is right. There are thousands of resources online and pro advisors to help if you need anything. Typically any answers to questions can be found online.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

It could use a few more features that match with all versions of QuickBooks Desktop. Their price is great for what you get, and the ability to integrate into other systems is nice.
Not great. Once you get in contact with someone they typically solve any issues, but getting to the right person is almost impossible. Good news [is] many answers can be found online.
Works well for small businesses, however, if you tie to a larger project management system or ERP, it will give you all the function you need. The open API or Zapier integrations make it simple to work with other systems. The ability to import data from QuickBooks Desktop is simple and allows users to migrate from Desktop to Online in a few hours.

QuickBooks Online Feature Ratings

6.7
Accounts payable
8
Accounts receivable
8
Cash management
5
Bank reconciliation
8
Expense management
6
Time tracking
4
Fixed asset management
Not Rated
Multi-currency support
7
Multi-division support
5
Regulations compliance
5
Electronic tax filing
7
Self-service portal
7
Global Financial Support
3
Primary and Secondary Ledgers
7
Intercompany Accounting
7
Localizations
7
Journals and Reconciliations
7
Enterprise Accounting
6
Configurable Accounting
8
Centralized Rules Framework
9
Standardized Processes
10
5.3
Inventory tracking
6
Automatic reordering
5
Location management
3
Manufacturing module
7
6.4
Pricing
10
Order entry
5
Credit card processing
5
Cost of goods sold
7
Order Orchestration
7
End-to-end order visibility
6
Order exception Resolution
5
6.2
Pay calculation
5
Benefit plan administration
7
Direct deposit files
3
Salary revision and increment management
8
Reimbursement management
8
8.7
Dashboards
10
Standard reports
8
Custom reports
8
8.0
API for custom integration
6
Plug-ins
10
8.0
Role-based user permissions
10
Single sign-on capability
6