Teamdesk above all others
May 18, 2021
Teamdesk above all others
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamDesk
We use TeamDesk as our CRM on a daily basis. TeamDesk is used by everyone in our company from Admin to Service Techs to Account Execs and Business Development Reps. It keeps our whole company in tune and up-to-date with what is going on every day. It tracks everything from call logs to company contact records and customer info to employee calendars and timesheets. Its a one stop shop for every aspect your business could need and more! It takes multiple databases companies would have for customer relations to call queue's to employee productivity and keeps it all in one place with everything at your fingertips. I have never used such a extensive program that literally covers every aspect no matter what your position all in one place. Very user friendly as well.
- Customer relation management
- Tracking
- All-in-1 system/CRM/portal
- Integration
- New users can be overwhelmed upon first use.
- Customer relation management
- Calendars
- User productivity tracking
- Tracks service tickets
- Tracks hours worked
- Tracks employee productivity
- Tracks inventory
- Tracks geolocation
- Helps improve logistic planning
Salesforce: Only has some of the features TeamDesk has.
Pipedrive: Seems like a beta version of Teamdesk and also doesn't offer as much as Teamdesk.
Goldmine: Goldmines program is basically just a very small feature that Teamdesk has among many others.
Pipedrive: Seems like a beta version of Teamdesk and also doesn't offer as much as Teamdesk.
Goldmine: Goldmines program is basically just a very small feature that Teamdesk has among many others.
Do you think TeamDesk delivers good value for the price?
Yes
Are you happy with TeamDesk's feature set?
Yes
Did TeamDesk live up to sales and marketing promises?
Yes
Did implementation of TeamDesk go as expected?
Yes
Would you buy TeamDesk again?
Yes