Overall Satisfaction with SurveyMonkey
I used [SurveyMonkey] to set up a survey for limited use in a non-profit organization and was surprised when the survey responses topped more than 40 that I could not access the results. This was not made clear when I was setting up the survey. I had used SurveyMonkey in the past with my organization, however it had switched over to another platform. I formerly trusted SurveyMonkey.
- Easy to set up survey questions
- More and more features are moving to paid functionality
- Negative impact due to hidden costs
- Not upfront about how limited the features are for 'free' version
Do you think SurveyMonkey delivers good value for the price?
Not sure
Are you happy with SurveyMonkey's feature set?
Yes
Did SurveyMonkey live up to sales and marketing promises?
No
Did implementation of SurveyMonkey go as expected?
No
Would you buy SurveyMonkey again?
No