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If you can afford it, definitely worth it!
May 21, 2021

If you can afford it, definitely worth it!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Marketing Cloud Email Studio

Our company switched to Salesforce from another SW. It is our choice because it comes with an array of features that are useful to businesses at any stage of development. We save time, to have a plan to send out emails to clients without thinking about going through thousands of client contacts and sending them through manually.
  • Powerful automation options
  • It integrates with Salesforce CRM
  • Ability to connect to external FTP
  • Personalize and encrypt videos into your emails
  • No user friendly
  • Customer Service
  • Expensive for small organizations
  • The automated sends allowed us to reach out to hundreds of customers and prospects at the same time.
  • Analyzing performance is easier.
  • Cloud integration enables us to create dynamic and powerful customer affinity groups.
10,000 to 25,000
B2B

Do you think Salesforce Marketing Cloud delivers good value for the price?

Not sure

Are you happy with Salesforce Marketing Cloud's feature set?

Yes

Did Salesforce Marketing Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Marketing Cloud go as expected?

Yes

Would you buy Salesforce Marketing Cloud again?

Yes

Salesforce Marketing Cloud Email Studio is suited for large companies that send a lot of emails. If not, it's quite expensive for a small business or someone that doesn't do this to utilize or benefit from it. We use it to send out dynamic monthly newsletters and it has allowed us to effectively target specific audiences.

Salesforce Marketing Cloud Feature Ratings