Salesforce Commerce Cloud integrated with Salesforce CRM
May 23, 2021
Salesforce Commerce Cloud integrated with Salesforce CRM
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Commerce Cloud
Salesforce Commerce Cloud is a well rounded as digital commerce solution. It provides all of the elements might need in terms of features and it's perfectly integrated with Salesforce CRM platform, making it usage complete and secure. Even if it might be a little pricier than competitors, it is a strong and recommended platform.
- Create operational efficiencies
- Product functionality and performance
- Customer focus interface
- High price against competitors
- Lead conversion into clients is a long process
- Backend interface could be more user-friendly
- Improve business process agility
- Reduce time to market
- Improve customer relations/service
Salesforce Commerce Cloud might be pricer than competitors but it surely worth the difference. The tool is integrated with Salesforce CRM, and a full usage of Salesforce asset adds value to its adoption. The implementation of the tool was smooth and fast. All the team that use the tool are satisfied by the platform.
Do you think Salesforce Commerce Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Commerce Cloud's feature set?
Yes
Did Salesforce Commerce Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Commerce Cloud go as expected?
Yes
Would you buy Salesforce Commerce Cloud again?
Yes