Simple yet flexible with strong customizing capabilities
May 24, 2021

Simple yet flexible with strong customizing capabilities

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

"One app to replace them all" is their vision and it works pretty great! It's used by delivery teams to better organize the flow of work and communicate with each other. Companies can use it to improve collaboration across departments without having to invest much in change management and training.
  • Plenty of pre-customized projects templates for small businesses.
  • Strong enough capability for everyday workflow automation.
  • Advanced customizing opportunities, especially when compared to the competition.
  • Not-so-great mobile interface and opportunities.
  • Some learning curve if you intend to really replace most of your company apps.
  • Not advanced security settings outside of the most expensive plan.
  • Customizing capabilities (custom fields, etc.).
  • Easy-to-use and great time-to-value.
  • Mix and match the features you need.
  • Improved collaboration across teams.
  • Better project risk management.
  • Fast adoption thanks to project templates, customizing options and automation.
ClickUp hits the sweet spot for anyone interested in getting a good balance between project capabilities, collaboration features and customizing opportunities. It's not as overwhelming as Jira nor is it too rigid like Asana or monday.com. You will certainly not cover all PMI areas but, if your company is flexible enough to work around certain areas, the time-to-value and product adoption are pretty guaranteed.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is best when used with flexibility and user-friendliness in mind. It's not a tool that takes ages to be implemented at a company and you can easy start small before scaling it to bigger teams. If you're not interested in customizing the solution though, you may get less value for your money.

ClickUp Feature Ratings

Task Management
9
Resource Management
5
Gantt Charts
7
Scheduling
7
Workflow Automation
7
Team Collaboration
10
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
7
Email integration
9
Mobile Access
6
Timesheet Tracking
6
Project & financial reporting
5