Save yourself time and headaches!
May 28, 2021

Save yourself time and headaches!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

Our company uses EZ Texting for communication with clients regarding appointments, as well as to send information regarding their program.
  • Ease of use
  • Cost-effective
  • Great support
  • Better mobile app
  • Improved appointment show rate.
  • Improved customer retention.
  • Improved customer satisfaction.
EZ Texting is an incredibly easy software to use and can be customized for your businesses' needs.
We were able to implement this software in under an hour, including customizations of our messages. It has saved us countless hours because we can use the message templates that we create.
It’s very easy to get in touch with support via Chat. I’ve never run into any issues that could not be fixed within just a few minutes.
We use the MMS feature with every message we send. Uploading and storing images is a breeze.
It’s super easy to get clients enrolled in our texting program. Once we send them an appointment reminder text, all they need to do is reply with our keyword. They are then automatically entered into our text campaigns.
EZ Texting was actually the first software that we used. We chose it based on price and ease of use. Honestly, it has everything we need and we wouldn’t even think about having to learn another program at this point. We are extremely satisfied.
It is perfect for use on a desktop, but the mobile application is not up to par. This makes it difficult to communicate after-hours when a computer is often unavailable or inconvenient.