A great way to manage your projects
June 03, 2021

A great way to manage your projects

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

Smartsheet is being utilized across the organization by using it as a request queue for anyone in the company for website and marketing automation needs. We currently have two different request system processes going for website needs and updates and then a separate request queue for marketing automation needs. For both request queues we have individuals fill out a form detailing their request and then submit it and it allows for the proper team members to pick up the request and work on the task.
  • There is an area to upload documents
  • You are able to tag others in a thread to keep track of conversations in a request
  • You are able to customize fields easily
  • Not automatically saving
  • Not being able to tag people who have submitted the request if they don't have an account with smartsheets
  • Being able to track everything in a clear format
  • assign tasks to teammates
  • reply to requester and keep a running conversation thread
  • Budget friendly project management tool
  • Keep progress of projects going
  • Organization
I believe Smartsheet is much easier to use than Asana. There is a better way to collaborate with colleagues and track your progress on projects. There is a better structure on how to set up your system. It has better filters to see what you have accomplished vs what is open and needs attention.

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Specifically for our companies use case it has been incredibly helpful to manage projects and tasks as a project queue. With the ability to have a form where the requester can fill out all of their specific needs, upload documents if needed, and then submit it. Then our team is able to assign themselves or others to a task, we can monitor the progress, reply to the requester if need more clarification, and then mark the project as complete.

Smartsheet Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
6
Team Collaboration
10
Support for Agile Methodology
7
Support for Waterfall Methodology
7
Document Management
10
Email integration
Not Rated
Mobile Access
7
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated