Review Jira software
Updated August 09, 2021

Review Jira software

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

Jira Software is a great interface when it comes to Bug Tracking, centralized usage of board and tasks and gives a better visibility of the tasks which hav been completed, which are in progress, and which would be need attention.
So, the organization uses the Jira software for tracking, better vis[i]bility, for agile project management, customization of the activities and generate reports to check the amount of completion and remaining amount of work.
  • It is being used for Bug, Story and Task tracking, whereas it also enabled the team for recording or even finding or tracking bugs.
  • These are also being used as a product/project management tool and in turn allow the user when it comes to assignment of the tasks which would require attention.
  • It also provides a flexibility of having a kanban board which gives the user with a better vis[i]bility of what has been done, what is in progress and what is still remaining.
  • This software is also being used as a scrum software development which is giving one the scope to be fast paced as it has a fixed and focused iteration.
  • There is also a flexibility for management as well as tracking of the projects that might support both the traditional as well as agile project management and gives a centralized and customization flexibility.
  • There is also a feature enabled in Jira Software for generation of reports like that of the BurnDown Chart, Sprint Chart, Velocity chart etc.
  • There are still room of improvements.
  • When it comes to using Jira Software in Mobile Phone as web version or as mobile version, it doesn't give a great UI / User friendly experience.
  • Follows some of the complex integration as well as migration from many of the different ALM systems.
  • The reports being generated are not reusable.
  • The UI in the application is a little cluttered and also the filtering is not very convenient to use.
  • Roadmap the requirements.
  • Integrating with other systems / applications.
  • Generate reports.
  • Centralized access by all the users, developers, testers, business consultants make it easier to handle.
  • Used as a project management tool to track the progress.
  • It has one centralized single platform which makes it convenient for everyone to handle the activities and requirements.
  • Has great customization feature which is convenient to use, also has a report generation feature.
  • Visibility of the tasks performed, remaining and needs attention.
  • There is a limited file size upload, and the reports are also not reusable.
  • Doesn't have a great experience when used via mobile device as a web version or mobile version.
Jira Software is considered perfect when it comes to handling a software team which might need an advanced agile functionality as well as structured workflow wherein Trello could be quick in terms of capturing or sharing the ideas or lists or to-do's. Jira has a better UI and centralized structured approach for accessing the requirements and can be used as a project management tool.
Also as Jira is having a customizable work flow design, is reliable and rob[u]st in terms of add-ons, and has a data center deployment option which can be more beneficial than that of Rally.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

Yes

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

1) When it comes to roadmap[ping] the requirements, then this gives a better picture along with the plans to communicate and give a better picture of the goals to the activity of the team's task.
2) This is used for an agile software development and provides a single centralized view of stories or bugs or reports that needs to be generated.
3) This is also used for integrating with different systems like Confluence, Outlook, Slack, Teams etc.
4) This is also highly customizable as it allows the user to create any sort of issue where they can customize the workflow for any of the requirement, and user can also customize the timeline, reports, fields etc.