Overall Satisfaction with Nimble
Nimble is being utilized in our company to manage our customer relations. It provides the profiles of our customers and helped us in highlighting the profiles of our loyal customers. It provides all the information related to our customers in a very organized and methodical manner. The customer service of Nimble is highly satisfying and they work and listen to their customers with much patience and help in resolving the issues faced by their clients. The customer service of Nimble is worth appreciating.
- Nimble is so good for email marketing and helps in responding to our clients.
- Its dashboards are the best among all other such software.
- It manages contacts in an organized manner and helps in identifying contacts of our loyal customers.
- Its storage is less than ideal and it is annoying when we try to save more stuff in it.
- Its price is high compared to other CRM solutions.
- It is a simple tool to work on and even my team members find it simple to navigate.
- Although its reporting has improved a lot, there is room for improvement.
- Its works quite swiftly.
CRM tools need to be proactive, but unfortunately Agile didn’t fit well with our business demands, and we found Agile buggy and sometimes it results in slowing down our system, so that was a big issue for us. Luckily with Nimble, we haven't faced any such issue and it fit well with our business needs.
Do you think Nimble delivers good value for the price?
Not sure
Are you happy with Nimble's feature set?
Yes
Did Nimble live up to sales and marketing promises?
Yes
Did implementation of Nimble go as expected?
Yes
Would you buy Nimble again?
Yes