Salsa CRM | TrustRadius

Use Cases and Deployment Scope

It is used as our donor software for donations and communications.

Pros and Cons

Robust database.

Donors cannot update their own information - credit cards, amount of donation, address information.

Most Important Features

Integrity of the data.

Return on Investment

Once the numbers are in, the database works well.

Alternatives Considered

Aplos Nonprofit Software and Network for Good

Because Salsa Engage was part of the suite.

Key Insights

Do you think Salsa CRM delivers good value for the price?

No

Are you happy with Salsa CRM's feature set?

No

Did Salsa CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salsa CRM go as expected?

I wasn't involved with the implementation phase

Would you buy Salsa CRM again?

No

Other Software Used

Insightly, GiveSmart

Likelihood to Recommend

Donors cannot update their own information - credit cards, amount of donation, address information - and if we weren't already in it, it would be a deal-breaker.