Item: Spryker Cloud Commerce OS
Rating: 9
Author: Thomas Kafurke

Use Cases and Deployment Scope

Spyryker is being used as an enterprise eCommerce platform for customers of diva-e with ambitious eCommerce projects. Key goals for those projects are short time to market, innovative infrastructure setups and optimized ROI and TCO.

Pros and Cons

High individualization possibilities via configuration and easy, component/module based customization
Mature B2B feature set / packaged business capabilities
Strong community and fast response time on issues

Cloud features and operational support
Monitoring of cloud operation
Long term supported releases

Return on Investment

Access to customer segments with high individualization needs
Huge PHP developer base available
Access to customers with high scalability needs

Alternatives Considered

Intershop Commerce Suite, SAP Commerce Cloud (formerly SAP Hybris), Salesforce Commerce Cloud and commercetools

Spryker as a PaaS solution allows individualization on code and project level.
Developers enjoy working with Spryker due to its modular structure as it is easy to learn, code and customize.

Support Rating

Spryker established a partner success team with high availability of support engineers, developers and even product management.

Usability

Spryker is a modern solution with an up to date user experience, both in back office and it's storefront demo applications. All of it is responsive and can be used with any web device.

Key Insights

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spryker Cloud Commerce OS go as expected?

Yes

Would you buy Spryker Cloud Commerce OS again?

Yes

Other Software Used

SAP Commerce Cloud (formerly SAP Hybris), Intershop Commerce Suite

Likelihood to Recommend

For highly customized projects this product is well suited due to its module / component based architecture. Beside that, there are many third party modules available to integrate into your custom solution for a best of breed approach.

In case there is a strong focus on a SAP landscape, a solution from the same vendor might be a better choice, but not necessarily. It really depends on the business scenario, vision and goal.

Spryker is for ambitious ecommerce projects

Software Version

Overall Satisfaction with Spryker Cloud Commerce OS