Item: Salesforce Sales Cloud
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Salescloud is being used by a department. It is a sales module of Salesforce.com. It is used for sales and also marketing purposes. There are lead generation features that let the sales team share the data, get the approvals, and push the deals with their smartphone, and all of these features are customizable.

Pros and Cons

Lead generation features that let the sales team to share the data, get the approvals and push the deals with their smartphone, and all of these features are customizable.
Streamlined business processes
Reporting - analysis of the progress against the target

This is one of the best sales tool available in the market
Running campaigns is not that straight forward

Return on Investment

Easy sales cycle management with leads, accounts, contracts, quotes etc.
Leads data retention - since all of this is stored in Salescloud, anyone can resume the sales cycle anytime

Alternatives Considered

This was an obvious choice

Key Insights

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

Other Software Used

Google Analytics

Usability

It is probably one of the best sales cloud products out there with very good features and benefits like lead generation, contact management, contracts, quotes, reports. The approvals of the deals and pushing them can all be done with just a push of a button, generating monthly progress reports etc.

Support Rating

The support is very good

Likelihood to Recommend

Some specific scenarios where Salesforce.com is well suited - it is well suited in mostly all areas of a sales cycle. The scenarios where the approvals of the deals and pushing them can all be done with just a push of a button, generating monthly progress reports, etc.
Some specific scenarios where Salesforce.com is less suited - small businesses with fewer number of customers or also businesses that does not need too many campaigns

Boost your sales with Sales Cloud from Salesforce.com

Software Version

Modules Used

Overall Satisfaction with Salesforce.com