Accurate, easy to use product!
July 24, 2021

Accurate, easy to use product!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThoughtSpot

We can use ThoughtSpot to locate lease information very quickly. We can also use ThoughtSpot to locate pre-recorded calls very quickly. I am in the collections department, so ThougthSpot is also used for our credit card tracker.
  • Fast - never have to wait a long time for data to load
  • Easy to use
  • Can save your favorite searches
  • You have to know exactly what key words to search for
  • Less training preparation time
A few hours of training.
Always accurate.
It's easy to use once you know the keywords you need.
I have only used ThoughtSpot. I have not used any other product like it before.

Do you think ThoughtSpot delivers good value for the price?

Not sure

Are you happy with ThoughtSpot's feature set?

Yes

Did ThoughtSpot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ThoughtSpot go as expected?

I wasn't involved with the implementation phase

Would you buy ThoughtSpot again?

Yes

ThoughtSpot is well suited for any call center.

ThoughtSpot Feature Ratings

Customizable dashboards
9
Drill-down analysis
9
Formatting capabilities
9
Integration with R or other statistical packages
9
Report sharing and collaboration
9
Publish to Web
8
Publish to PDF
9
Report Delivery Scheduling
10
Delivery to Remote Servers
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
10
Predictive Analytics
9
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
10
Responsive Design for Web Access
9
REST API
9
Javascript API
9