Overall Satisfaction with Critical Mention
Critical Mention is the program we significantly use to monitor our brand's presence in various social sites, and the way we are fairing. This tool is our marketing guide, but we also use it to obtain the reports from most of the interactive sites and platforms including televisions. Critical Mention ensures we do not spend a lot of time, as it offers coverage to us, with minimal engagement or work on our end.
- Gives us a chance to respond to comments on most of the social platforms.
- Works efficiently with Google for accurate analytical report.
- Extract contact details from the social sites for the company.
- Inadequate training options.
- Tiresome download of watermark.
- Exclude most of the local social media platforms.
- Critical Mention has daily alerts about what is happening on the social sites.
- Capacity to work with Google, for accurate and timely analytical reporting.
- Ability to capture or extract clients contact details to most of the social sites.
- Accurate analytical reporting, giving us direct update on customers insight.
- Cost friendly, as it acts as a survey app, marketing solution, and communication platform.
- Saves on time, as little is done for a coverage or mention.
Critical Mention has an excellent TV coverage solution in the marketing or communication industry. More so, helps us identify or see the comments in most of the social sites mentions, and gives the allowance of positively responding to them. The integration with Google, for the purpose of analysis, is another unique aspect of Critical Mention.
Do you think Critical Mention delivers good value for the price?
Yes
Are you happy with Critical Mention's feature set?
Yes
Did Critical Mention live up to sales and marketing promises?
Yes
Did implementation of Critical Mention go as expected?
Yes
Would you buy Critical Mention again?
Yes