How Boomi served my company
August 06, 2021

How Boomi served my company

BENAOUN Mahdi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Dell Boomi

We use it across the company to unify our internal and external applications, and integrated by our analyst team to accelerate our customers' processes, mainly integrated with Salesforce, but also other SAAS systems. We've worked with Dell's Boomi with no major complaints reported by either internal employees or customers so definitely I would recommend it.
  • Easy integration
  • Supportive and patient customer service.
  • Perfectly priced for mid-sized companies.
  • New connectors added constantly.
  • UI not very attractive.
  • Somewhat limited dashboard.
  • Performance drop-downs once a while.
  • Easy integration
  • Reasonable prices
  • Frequent updates
  • Analyses
  • Customer support
  • More productivity

Do you think Boomi delivers good value for the price?

Yes

Are you happy with Boomi's feature set?

Yes

Did Boomi live up to sales and marketing promises?

Yes

Did implementation of Boomi go as expected?

Yes

Would you buy Boomi again?

Yes

Dell Boomi is well suited for mid-sized companies and preferably integrated with SAP or any well-known provider but I would recommend for start-up and small businesses as they might find the pricing a bit too exaggerated.

Also if you are using your own CRM, integrating Boomi can be challenging even with the customer support.

Boomi Feature Ratings

Pre-built connectors
8
Connector modification
7
Support for real-time and batch integration
7
Data quality services
7
Data security features
6
Monitoring console
7