Hootsuite for the planning win!
August 13, 2021
Hootsuite for the planning win!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Hootsuite Pro
Overall Satisfaction with Hootsuite
I cannot speak for the entire university, but Hootsuite is currently being used by our department to manage our social media channels. The platform helps us to maintain a consistent social media presence. It also helps us interact more frequently and quickly with the consumers of our content.
- Scheduling Posts
- Planning out posts in advance
- Interacting with consumers of content
- There used to be a month view, I hope they bring that back. It makes planning easier.
- Content engagement
- Marketing efficiency
- Time saving
I would choose Hootsuite time and time again over these competitors because it is easier to use and more intuitive.
Do you think Hootsuite delivers good value for the price?
Yes
Are you happy with Hootsuite's feature set?
Yes
Did Hootsuite live up to sales and marketing promises?
Yes
Did implementation of Hootsuite go as expected?
Yes
Would you buy Hootsuite again?
Yes
Hootsuite Feature Ratings
Hootsuite Customer Engagement and Support
This platform saves me time EVERY DAY! The ability to like and respond to other posts and messages really makes it stand above other platforms.
In most cases, when I have a simple question they fix it quite easily. I was attempting to alter an account and that was quite difficult. The training resources are helpful if you have never used the platform, but I find them redundant after even using the platform at the simplest level.
Using Hootsuite
3 - Communications, engagement and marketing
3 - Communications experience, content creating, writing and editing.
- Planning social media
- Scheduling posts ahead of time
- advertising for events
- Fundraising
- Reaching the student audience where they are
- reaching unexpected audiences
- Special program promotion
- course promotion
- other department promotion
Evaluating Hootsuite and Competitors
- Product Features
- Product Usability
- Prior Experience with the Product
I am most familiar with this platform and have a certificate in the use of it.
I would emphasis the features I would like improved.
Hootsuite Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Quick Initial Response | Need to explain problems multiple times |
No, it was outside of our budget.
Yes - No.
When they answer my chat messages quickly and effectively.
Using Hootsuite
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Scheduling
- Weekly Calendar
- Analytic information
- streams
- messaging
- drafts before the bug was fixed
Yes - It works okay, but doesn't integrate with instagram as well as we would like it to.