[Gong.io] - A manager's Best Friend
August 17, 2021
[Gong.io] - A manager's Best Friend
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
[Gong.io] is being used within our sales unit. Originally, we onboarded the platform to help with coaching. We used to download zoom recordings and listen to the entire session for each rep. [Gong.io] helped us save hours and hours each week with being able to listen to recordings, search for key topics and trackers (which we're able to configure). It's a real game-changer.
- User experience is phenomenal. It's so easy to learn.
- Customer Service is excellent. Our rep. is super kind and knowledgeable, and very tuned-in with our vision.
- New feature releases are constant, and we have the opportunity to provide feedback.
- As a small company, cost can be a bit steep but Gong has been willing to negotiate with us as we work toward certain [measurables] and goals that would cover the ROI.
- Deal board view.
- Trackers.
- Positive: skilling up new employees more quickly.
- Positive: Being able to proactively identify warnings in deals before they go sour.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes