One stop solution for call analysis
Updated September 08, 2021
One stop solution for call analysis
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
[Gong.io] is primarily used for our Go To Market team (Sales+Customer Success). It allows us to get granularity on the quality and content of the calls we have with our existing clients as well as prospects. The beautiful thing about [Gong.io] from a selling perspective, aside from all of the valuable metrics and information, is that it allows us to further hone in on our selling approaches so that our message resonates with our prospects.
- Excellent call analytics
- Organization and categorization of calls
- Ability to drill down in call content
- Automated reporting functionality and distribution to stakeholders
- Enhanced AI functionality around building out workflows
- Scheduling follow ups and reminders
- Tracking and Metrics
- Call logging
- Categorization and Organization
- Efficiency
- Streamlining improvements to sales pitches
- Quantitative results for call quality
I did not personally use this platform since we have exclusively used [Gong.io] but from what I have heard from my constituents and coworkers was that it was less robust and feature rich than what [Gong.io] has to offer. Unfortunately, I can not provide much more insight into what the differentiators and product feature gaps are between the two platforms.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes