I won’t work without Gong.io
August 17, 2021

I won’t work without Gong.io

Ben Cassel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

Gong.io allows the sales team to be present on calls without missing key details due to note taking, as well as provides a game tape for the team to review for self-coaching. For the management team it allows more data driven coaching as well as fact based insight into the market and what prospects are actually saying.
  • Analytics. Gong.io allows traditionally guesstimated answers to be derived from actual data rather than opinion
  • Full insight into level of deal activity and potential risks
  • Search ability within conversations and deals. Don’t remember when pricing was discussed and want to watch the reaction of your customers again? Just search the keywords
  • I can’t wait for call transcripts to support multiple languages on the same call
  • Transcript/ search ability.
  • Deal insights and automatic coaching metrics
  • Deal tracking a risk indicators
  • Speed to ramped quota attainment
  • Self coaching leads to higher closed-won rate

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

I won’t work in a sales organization that doesn’t use Gong.io. It’s less well suited for companies where most interactions are held over a phone line versus a virtual meeting but that’s about it.