Overall Satisfaction with Gong.io
We brought on Gong.io primarily for our sales and customer success teams. For us, we're in the process of moving upstream (enterprise accounts) and need to make sure we're speaking the right language and asking the right questions. Gong.io has done an awesome job helping us measure those key focus areas.
- Provides context on when I'm speaking too much. This is essential because in sales we all know that too much yapping doesn't help.
- Logs how many questions we're asking. Asking the right questions is what we get paid to do in sales.
- Allows everyone to pick each other's brains at scale. Gong.io has a library where you can listen to how other reps are positioning your solution.
- Logging calls that are less than 1 min long so you can get feedback on how your openers are doing -- in regards to cold calls.
- Making things less clunky. Sometimes things can be difficult to navigate.
- Measuring interaction
- Library
- Activity
- More aware of how much I'm speaking v.s. listening
Never evaluated anything other than Gong.io.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes