UserTesting can transform the way your company does research
August 11, 2021
UserTesting can transform the way your company does research
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with UserTesting
We use UserTesting almost daily to test aspects of our travel site with users, get instant feedback on designs, and explore potential solutions before beginning development. Because of the value our product design team has been able to demonstrate with UserTesting, our partners in marketing have even started to use the tool!
- Instant feedback
- Competitive analysis
- Unmoderated studies
- Balanced comparisons
- Tree testing
- Card sorting
- File organization
- Increased conversion rates
- User-appropriate nomenclature
- User-centric designs
We've been able to update marketing and POP pages for public users, guide A/B testing decisions, make improvements to our navigation and information architecture, and release tools that are significantly more usable. UserTesting has also aided in removing designer and stakeholder biases and helped us validate those assumptions with authentic customer feedback.
UserTesting has a deep customer base compared to Optimal Workshop and a better designed platform.
Do you think UserTesting delivers good value for the price?
Yes
Are you happy with UserTesting's feature set?
Yes
Did UserTesting live up to sales and marketing promises?
Yes
Did implementation of UserTesting go as expected?
Yes
Would you buy UserTesting again?
Yes