Having BigCommerce in my corner makes my small business feel a lot BIGGER!
September 01, 2021
Having BigCommerce in my corner makes my small business feel a lot BIGGER!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with BigCommerce
I utilize [BigCommerce] for my online sales. I have a small hand-crafting business and BigCommerce has helped me to grow [my] online presence.
- They have fantastic customer service - anytime I have any questions, I can count on answers!
- I love the user-friendly templates that they offer so that I can have a professional store, without paying somebody to do the online aspect for me.
- The value I get for my monthly rate is excellent.
- I don't understand meta tags, etc., and wish that there [was] better information to help me hurdle that.
- I wish I could see what I am putting forth before I publish it, instead of publishing it and then realizing that something looks odd.
- Since the shutdowns in 2020, BigCommerce has been an invaluable lifeline for me to make some money when other avenues of revenue were not available. I could not have made it through the past 18 months without my BigCommerce storefront. - Thank you
- Honestly, because I wasn't able to operate my crafting business as usual since the Covid-19 lockdowns, by having the BigCommerce storefront, I actually was able to see that maybe other avenues might not have been as cost-effective as I had believed them to be. Therefore, I have learned a lot over the past 18 months that I had not learned in the 7 years prior.
Less than $20,000
Well, I'm not sure I know exactly what an API is, but if I understand it enough, then I utilize several other apps that integrate with my BigCommerce store, such as Mail Chimp and Quickbooks, which makes a lot of things so much easier!
I can't even recall the other names of webshops I used prior to BigCommerce, but I did have 2 other experiences from 2008 to 2013, prior to coming on with BigCommerce. I suffered daily trying to make those sites work the way they should. I also hated trying to ask questions because I would get somebody [...] that would have scripted answers that felt so impersonal. I rarely have to call BigCommerce for help, but when I do, it is like talking to a friend. They actually "talk" to you and help you figure out what is wrong. For the most part, I am not literate in advanced computer knowledge, so having BigCommerce in my corner, makes my small crafting business actually seem like it really is important. I truly appreciate being one of their customers!
Do you think BigCommerce delivers good value for the price?
Yes
Are you happy with BigCommerce's feature set?
Yes
Did BigCommerce live up to sales and marketing promises?
Yes
Did implementation of BigCommerce go as expected?
Yes
Would you buy BigCommerce again?
Yes