Data Motion Effective and Safe Communication with the Client
September 07, 2021

Data Motion Effective and Safe Communication with the Client

Moris Mendez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DataMotion

We have been using DataMotions for some time to communicate with our clients and provide a new channel of communication directly and efficiently. At the moment we are implementing it in a small part of our department in order to make it known and be accepted by the other community.
  • Customer service is exceptionally good, they are very nice and efficient.
  • The interface offers an appropriate and fluid ease of use, very easy to learn.
  • Security is more than guaranteed and that gives us a lot of confidence in use.
  • On some occasions I have had to communicate with some users, to indicate that the emails could be in the spam tray.
  • It would be helpful if they improve the option of adding a new user in the address book.
  • I don't find any more problems at the moment.
  • Communication with customers becomes more fluid and constant so our performance increases.
  • Our productivity has increased by having better communication with customers in a secure way.
  • The cost benefit of having DataMotion is unmatched.
DataMotion offers several qualities that make it stand out above other solutions that the market can present, since the confidence in its security, the ease of use, the great value for money, and the confidence in its stability make DataMotion a great ally in increasing productivity and the best option to choose.
DataMotion has a great interface that is friendly and intuitive, so the learning curve and adaptability to its use is practically non-existent, and even though it is the best that we have used, it can always be improved and continue to grow until it becomes a definitive application, and without rival.
I am not in a position to give an opinion on the ease of integrating DataMotions as this is not my area of competence.
At the moment I could not express an opinion about the integration since I am not in that team, but I do know that there are plans to integrate it into our systems if it has full acceptance.

Do you think DataMotion delivers good value for the price?

Yes

Are you happy with DataMotion's feature set?

Yes

Did DataMotion live up to sales and marketing promises?

Yes

Did implementation of DataMotion go as expected?

Yes

Would you buy DataMotion again?

Yes

DataMotion is appropriate when you want to open and maintain an efficient, safe, and reliable channel with our clients, which makes the communication become a constant flow of information between the client and us. On the other hand, it should not be wasted when you do not have a constant and growing client portfolio.