Item: SmartSearch ATS
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

SmartSearch was used across a 20 person + staffing agency. It is used as a candidate relationship management tool to track candidates, recruiter who owned each candidate, interview notes, [etc.] It held the open requisitions for each job and would track candidate submittals through each req[uisition], tracking hiring managers, billing information, and client information.

Pros and Cons

Customizable
Reporting
Analytics

Clunky
Too many options
Needed to customize to make user friendly

Return on Investment

Reporting
Analytics tracking

Alternatives Considered

I did not choose to purchase this software.

If you are someone who wants to go back and forth with the rep and customize a tool and reports that match your business then you will like this tool.

If you are used to something more user friendly like Bullhorn, then this tool is not ideal for you. Every little thing must be customized and created. It is very clunky to use.

Key Insights

Do you think SmartSearch ATS delivers good value for the price?

Yes

Are you happy with SmartSearch ATS's feature set?

Did SmartSearch ATS live up to sales and marketing promises?

Did implementation of SmartSearch ATS go as expected?

Yes

Would you buy SmartSearch ATS again?

Other Software Used

Bullhorn ATS & CRM, iCIMS Talent Cloud

Likelihood to Recommend

I most likely would not recommend SmartSearch. It is a very clunky tool and not overly user friendly. We had to pare it down extensively because it was just overwhelming with options of what you could click through; it needs to be simplified. There was a lot of basic recruiter tools that should have come with the tool, but we had to customize for it.

The developer who developed this was clearly not a recruiter and therefore it was not very intuitive.

Clunky Tool, but Highly Customizable

Overall Satisfaction with SmartSearch