No IT Coding Required to Customize Your Settings. HR can Build and Update Without Support! Sadly, Not Suitable for Staffing Companies.

High rating as HR admin-level users have a lot of power customizing the system without support, but lower rating as the ease of use for employees/managers is not friendly, so they can easily get lost even though we removed all [unessential] from their security profile. They get confused from having to 'Mark as Complete' checklist steps as not all allow them to auto-complete and they absolutely keep freaking out that the direct deposit step doesn't get a green checkmark because [it's] pending admin approval and they don't read the highlighted bold instructions telling them this. They also click to complete I9, W4s and then don't see the add new button, and, then, we think [there's] nothing to do since the screen is blank. We have a lot of training internally just to help our end users troubleshoot the system.

Pretty high as the reporting and global setting[s] are easily customized by an admin user so we can see our options and build reports to export easily. Integrating into the system is more challenging as there are so many required profiles and fields to assign to ensure our features work, but, once again, I can navigate the system as an admin so [it's] considerably easier than having to rely on IT to translate the system.

The system is great if you need to automatically assign different onboarding packages. We have to segment our workforce on several levels and the cost centers allow us to do this easily. Reporting is very user-friendly so an HR admin can do a lot in the system without needing to have IT coding experience like other HRISs. This system is good for a standard client company that is not super cutting-edge. A cutting-edge company would not be satisfied with the outdated system functionality as updates to the system are mostly [aesthetic] and do not address a lot of California compliance ideas that have been submitted in the community for years.