Love Ooma Office
September 30, 2021

Love Ooma Office

Michael Maxwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

We use it to accept calls, text and video calls with clients. We use the phone application to check voicemail and text along with the desktop application. We do not get any more spam calls and also do not have to give out my cell phone number to clients by calling from my cellphone, you can call from the application using the business number.
  • Customer service
  • How easy the app is on the phone to use
  • No more spam calls
  • Video calls
  • Text messages
  • Fax needs to be able to add more then one page
  • Fax needs a cover page option
  • Phone app
  • Video call
  • Text messages
  • Spam block
  • It will help with customer communications with the text and video calling.
  • Will not have to waste time answer spam calls
  • Can away from the office and can accept calls with ease

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Easy to use out of the office with the app on the phone. Can also and call back using your office number. Can receive and text messages. During the tax season will use the video call with clients along with sending text messages to remind clients of appointments. Customer service has been great.

Ooma Office Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
10
Call park
Not Rated
Call screening
10
Message alerts
10
Audio conferencing
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
10