HubSpot CRM: A Top Choice for a Business' First CRM
October 08, 2021
HubSpot CRM: A Top Choice for a Business' First CRM
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot Marketing Hub
We utilize HubSpot Marketing Hub Enterprise and integrate it with our Salesforce Sales Cloud Enterprise to automate and manage our email marketing, social media, nurture campaigns, landing pages, and automation workflows. The tool provides a very intuitive user interface and integrating the tool with Salesforce is easy with some caveats related to how HubSpot and Salesforce treat leads differently.
- Organize, segment, and details on Contacts
- Integrates with Salesforce Sales Cloud to augment Salesforce information
- Email, call, and update contacts from within HubSpot
- Revenue attribution is functional, but limited
- No native event management module
- Contacts currently groups Leads and Contacts from Salesforce
- Increased contact activity visibility
- Marketing and sales collaboration
- Automation of lead outreach
HubSpot is an intuitive tool that is easy to implement if a business has a straightforward sales and contact segmentation approach. For businesses with more complicated setups, HubSpot's free CRM offering might not provide the advanced features required to meet all of their needs. Salesforce is still the preferred CRM for users that can afford it and need the best integrations, reporting, workflows, and customization.
Do you think HubSpot Marketing Hub delivers good value for the price?
Yes
Are you happy with HubSpot Marketing Hub's feature set?
Yes
Did HubSpot Marketing Hub live up to sales and marketing promises?
Yes
Did implementation of HubSpot Marketing Hub go as expected?
Yes
Would you buy HubSpot Marketing Hub again?
Yes