kvCORE - FAILS in my opinion
October 15, 2021

kvCORE - FAILS in my opinion

Kristen Haus-Realtor | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with kvCORE

kvCORE was supposed to help with cram and streamlining our systems. After [our experience of] many failed training attempts - (sorry we have to reschedule something is wrong [they said]). Then the process of failure with our integration for our other lead Gen systems, we had enough [of] spending more time trying to iron out the kinks. [In my experience we were] promised we could cancel if [they] couldn’t fix it or we had more issues [and] we did, several and had no more time to wait it out. [I felt it was] very frustrating, [we experienced] broken promises, software glitches, and so on. [In my experience] they refused to let us out of the contract and even noted [to] the account that we changed our mind, are satisfied, and no longer wish to cancel! This is a lie and they had 3 months to correct [it]. I would go anywhere else besides kvCORE. It’s a flop, [in my opinion], I strongly do not recommend this company as [I feel] the integrity lacks and [I believe] the software is weak when it comes time to blend the programs.
  • Sales pitch
  • Trainer training
  • Software
  • Management
  • [In my experience] contract breech and fraud
  • No ROI
  • Time depletion
  • Lack of service
They fail [in my opinion].

Do you think kvCORE delivers good value for the price?

No

Are you happy with kvCORE's feature set?

No

Did kvCORE live up to sales and marketing promises?

No

Did implementation of kvCORE go as expected?

No

Would you buy kvCORE again?

No

They have a great sales pitch and make lots of promises for [their] products. [However, in my opinion] the customer service has no real control- receptionists at best. [In our experience] the trainer's systems were down 3/4 trading sessions with sorry we need to reschedule. [For us] the integration of [the] other lead gen product is glitchy! Overall our team was very disappointed with our entire interaction with kvCORE and inside real estate.