Zoho Social is the BEST
October 15, 2021

Zoho Social is the BEST

Sean Black | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is currently being implemented to streamline our social media management and user engagement. This app allows us to have a full view of our analytics real time so that we can make informed decisions about our strategies daily, monthly, and yearly. It is mainly used by our marketing department.
  • Analytics - Gives great details on users/data.
  • Integration - easy integration with other technologies.
  • Engagement - allows user to communicate easily on platform to social contacts.
  • Price point - I feel the price point could be lower or the option to add users add lower tier plan.
  • Quicker social media engagement allows for better customer interactions and has increased our sales.
Zoho Social works best for our company because we utilize other zoho products and Zoho Social talks to those applications allowing us to streamline tasks.

Do you think Zoho Social delivers good value for the price?

Not sure

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

It is very user friendly and ties in to our other apps that manage our business.
Customer support is very good with Zoho.
Zoho Social is well suited for any company who has multiple social media platforms that you need to manage on a day to day basis. Anyone who is trying to use the data to improve social media performance, this is for you.

Zoho Social Feature Ratings

Broad channel coverage
10
Content planning and scheduling
10
Audience targeting
9
Content optimization
10
Automated routing and prioritization
9
Customer interaction histories
8
Lead generation
8
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
8
Instagram
10
Campaign success analytics
10
Role-based user permissions & privileges
10
Mobile access
10