Exponea from a Product Analyst's Point of View
October 26, 2021
Exponea from a Product Analyst's Point of View
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Engagement
[Bloomreach Engagement's] Exponea is used by many departments as [the] main resource for communication with clients: marketing, collection, [and] client support.
- Many different and easy ways to import data to Exponea
- Clear user interface
- Rich set of options for creating communication pipelines
- Impossible to add new columns to existing imports
- More options for analytics would be great
- Add some basic automated ML algorithms for imprint campaign performance
- Increased retention due to effective direct marketing campaigns
- Less people required to manage DM, so decreased costs
- Improved pre-collection
It was quite easy and fast to integrate with just one analyst and one developer.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Not sure
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
No
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Bloomreach Commerce Experience Cloud again?
Yes