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Xero - maybe not a life saver, but certainly a time saver
November 09, 2021

Xero - maybe not a life saver, but certainly a time saver

Nancy Dietz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

We use Xero for accounting, tax preparation, payroll and quoting/invoice management. It is an amazing one stop shop. If only they had a POS system as well it would be perfect.
  • Xero helps us manage all of the Covid related payroll rules.
  • Invoice and quoting is super easy and effecient.
  • Xero is easy and effective for tax preparation like BAS.
  • Specific user functionality could be expanded to allow multiple areas of access.
  • Sometimes navigation isn't intuitive.
  • Copying items like invoices could be streamlined.
  • Xero allows us to quickly check all of our accounts and manage AP and AR.
  • Integrated BAS report is a dream - I no longer dread quarter end.
  • One small area of improvement would be to allow both Invoicing and Billing for one user without access to other areas.
For the things that I do in Xero - AP, AR, Payroll, etc. it is very easy to use and the support available has always answered my questions. Functions that can be automate are which also speeds up the process. For example we use Hubdoc in conjunction with Xero and our billing side of the business is quick and easy.
The cloud based nature of the program allows me as the business owner to work anywhere anytime. This is very important to me - I can travel and still be able to process payroll and pay bills. For this reason, I would not have selected an accounting package that was not cloud based.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

I regularly recommend Xero to other small business owners based on the functionality and ease of use. It really does cover almost all of the accounting bases for a small business operator and is easy to learn and maintain. I find that the cost is reasonable for what you get out of the system.

Xero Feature Ratings

9.2
Accounts payable
9
Accounts receivable
9
Cash management
Not Rated
Bank reconciliation
9
Expense management
10
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
9
Electronic tax filing
10
Self-service portal
10
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
9
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
8
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
9.3
Pay calculation
10
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
9
Reimbursement management
Not Rated
8.7
Dashboards
9
Standard reports
9
Custom reports
8
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
5.5
Role-based user permissions
6
Single sign-on capability
5