Overall Satisfaction with Microsoft 365 (formerly Office 365)
We utilize M365 across our entire organization in a hybrid environment. We chose M365 initially for the licensing structure and cost efficiencies associated with desktop and mobile Office applications. Through the evolution of M365, we now appreciate one portal to administer our Office, and other Microsoft app, deployments. We also enjoy the reporting features as well.
- Email
- Deployment
- Licensing
- Cost
- Administration
- Teams stability issues
- Handling third-party email security vendors (ex. Trustifi, etc.)
- Work with more vendors for third-party integrations
- Affordability
- Consolidated administration
- Reporting
- Application and services offerings
- Positive - Licensing for 5 devices for each account
- Positive - Improved Azure services integration
- Positive - Improved Compliance services
- Negative - Teams stability is dismal and keeps us from using it (even though we're paying for it)
Do you think Microsoft 365 delivers good value for the price?
Yes
Are you happy with Microsoft 365's feature set?
Yes
Did Microsoft 365 live up to sales and marketing promises?
Yes
Did implementation of Microsoft 365 go as expected?
Yes
Would you buy Microsoft 365 again?
Yes