A Really Great Product Overall
November 13, 2021

A Really Great Product Overall

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bloomreach Engagement

Used for cross-platform consumer communication and [to] connect siloed data. We can now 'see' our consumers 360.
  • Connect data
  • Create single view
  • Customizable dashboards to tell a data story
  • The platform is vast and can span many business functions. [It] would be nice to have some bitesize or function focus courses.
Single, connected solution. Support app and mobile communications out the box. Built-in analysis and analytics.
It all feels quite familiar and easy.
It has been slow but that is more to do with the complexity of legacy data and systems than a reflection of the platform or services.

Do you think Bloomreach Engagement delivers good value for the price?

Yes

Are you happy with Bloomreach Engagement's feature set?

Yes

Did Bloomreach Engagement live up to sales and marketing promises?

Yes

Did implementation of Bloomreach Engagement go as expected?

Yes

Would you buy Bloomreach Engagement again?

Yes

The platform is very comprehensive but also modular which is great if need to grow into it. Really simple to use and 'best of' UI. Really love the combination of analytics and marketing execution tools.