Overall Satisfaction with Keepit
Keepit is a backup/recovery tool for us. When the built-in recovery options in Office365 are insufficient, we turn to Keepit as our savior. It is being used across the whole organization.
- Simple interface, easy to use.
- Solid engine, never fails.
- Recovery speed seems often a bit slow. Both restore directly to a user's Outlook but also when downloading a mailbox as a pst file.
- The search engine could be improved with advanced filters.
- Luckily none so far. If disaster strikes I except Keepit to save time for us.
The latest example was a user cleaning a mailbox by manually deleting folders and items. Too much cleaning was done and the easiest way back was by restoring the mailbox.
No impact as we rarely use it.
TCO and that it was a full blown SaaS solution
Do you think Keepit delivers good value for the price?
Yes
Are you happy with Keepit's feature set?
Yes
Did Keepit live up to sales and marketing promises?
Yes
Did implementation of Keepit go as expected?
Yes
Would you buy Keepit again?
Yes