Honest Product Review!
November 18, 2021
Honest Product Review!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We use it [8x8 X Series] across the whole company. It's a one-stop-shop for all phone, meeting, and fax needs.
- Faxes
- Mobile phone App
- Meeting scheduling via Outlook
- Often I pick up a phone, however, my computer keeps ringing for another minute or so.
- Fax issue, where quality is not perfect or unsupported file, the whole thing doesn't go through...or actually keeps reloading and trying to send without actually sending.
- Unified system, phone, text, fax with IVR
- Ability to use it on computer, actual phone and cell phone
- I used to have a number of services, which I replaced with one 8x8 [X Series] solution.
- It saves me a lot of time. Hard to tell ROI, but definitely 1-10hrs a week in comparison to the old setup I had.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
No
Did implementation of 8x8 Work go as expected?
No
Would you buy 8x8 Work again?
No