Honestly, it is the best option available in the market
November 17, 2021
Honestly, it is the best option available in the market
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring from Constant Contact
At first, we started using Sharpspring as an automation platform for our company; however, the more we became familiar with its various resources and features, we have officially adopted it to optimize our processes across the whole organization. Today, we use Contact Manager and Sales Pipeline for the sales and account management departments; and we implemented it in the marketing team for e-mails, landing pages, dynamic forms, lead tracking, and, most importantly, automated workflows, which had a very positive impact in our productivity overall. We appreciate the individual tools, but Sharpspring did wonders for team work in general. I would point to the CRM tool as the most important and efficient one for our team in the present moment, since it is very flexible and customizable, and can be applied to several different industries. The new automation flows allowed us to focus on our top priorities, eliminated unnecessary work, and spared us a lot of time.
- Marketing automation is very effective and simple to use.
- The sales pipeline is very customizable for our clients, that have many different background industries.
- The e-mail marketing tool can be highly segmented, which provides us with more assertive communication.
- The dynamic form creation is very intuitive.
- The landing page builder is okay but could be improved with more features.
- A native SMS and push notification integration would be very interesting.
- I find the reporting tools very limited, and hard to send reports to a different reporting suite.
- Since we set up Sharpspring, lead generation pivoted significantly - we now have 3-4x more leads since using Sharpspring.
- We spare our time from time-consuming proccesses and we focus more on building and growing our business now, wich allowed us to reach our ROI goals faster than ever!
- The sales pipeline also spared us a lot of processes, and noticeably optimized our workflows, and spared us precious time.
- Instead of managing multiple tools, in Sharpspring we have our CRM/lead management, e-mail automation, forms, landing pages, and other features coordinated in one place.
- Sales and marketing are now integrated into one place.
- HubSpot Marketing Hub, Act-On Software, Nutshell CRM, Mailchimp, Klaviyo and BenchmarkONE (formerly Hatchbuck)
We experienced working with other platforms in our team, reviewing and testing, in order to find the one that would optimize our workflows the most. Some of these were completely new to me (Sharpspring was one of them), but I had previous experiences with platforms like Mailchimp and HubSpot Marketing Hub. I was very excited to work with Sharpspring, however, a few of my colleagues were fearful that they were overselling their own capabilities. As we tested and reviewed Sharpspring, we all agreed that it was the best platform to cater to our needs, due to the fact that it's highly customizable. Of course, it was much more effective than the other previous platforms we experienced.
Do you think Constant Contact Lead Gen & CRM delivers good value for the price?
Yes
Are you happy with Constant Contact Lead Gen & CRM's feature set?
Yes
Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?
Yes
Did implementation of Constant Contact Lead Gen & CRM go as expected?
Yes
Would you buy Constant Contact Lead Gen & CRM again?
Yes