Thank you!
November 23, 2021

Thank you!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

The product allows us to measure the productivity of our users and address any productivity issues. This has been especially useful for hybrid working and monitoring our overseas offices.
  • Easy Interface
  • Separate categorization by departments
  • Support
  • Automatic time zones using the time zone of the device, to remove the constant need to change time zone per report.
  • Would be useful if you could define websites/applications directly from the top websites/application page instead of being redirected.
  • There have been problems with the monitoring application showing as not installed or detected on a machine that has it installed which is fixed by uninstalling and reinstalling the software. However, it is hard to identify user machines that have stopped working. We used to receive emails about PCs that have stopped reporting but not anymore.
  • Positive impact on staff management
  • Real Time
  • Ability to categorise per department
  • Ease of running reports and extracting data
ActivTrak has helped identify individuals who have less productivity than the company expects. This has helped us address performance issues. It has also highlighted those who have gone above and beyond their productivity.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

ActivTrak is well suited to for the reasons that we wanted a monitoring software solution implemented. It allows us to manage the performance of our overseas offices and those who are working from home, where they do not have the direct management from their Line Manager. The biggest issue for us is, as we have numerous offices in different countries, having to constantly change the time zone to each one before running the reports is time consuming and an annoyance if you forget to change it, as you then have to rerun the report.

ActivTrak Feature Ratings

Automated data collection
9
Data analysis
9
Benchmarking
Not Rated
Pre-built content
Not Rated
Data management
9
Self-service insights
Not Rated