Great Product
November 23, 2021

Great Product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We use ActivTrak to track users' activities both on-premise and remote. Our Management staff has access to each user's activities on a given day so to ensure that production is maintained especially for work from home users. Also, ActivTrak uses to track user's software activity and internet activities.
  • Show software that was accessed
  • Show time spent on productivity
  • Tracks internet usage
  • Like to see an easier deployment
  • individual report emailed to management
  • easier dashboard navigation
  • lowered cost for tracking
  • Improved users behavior
  • Increased productivity
  • Detailed Tracking
  • Per user detailing
  • Software tracking such as word and excel
ActivTrak allowed us to see detailed times and access to software packages such as accounting software, Word, Excel, and Powerpoint. Once users knew they were being tracked cyberloafing decreased drastically. Also work from home users were able to justify working from home by proving that they were productive.
ActivTrak has allowed us to realize what employee was working and who was not. Workloads then could be distributed to increase productivity. We do not use the burnout feature of the software. We use this more to ensure users are doing what they say they are doing on daily basis.
We were using Currentware and Webspy from Vantage. Neither product could track daily usage in a detailed way ActivTrak can. Also, web spy could only track in-house users whereas ActivTrak can track work from home users. Using Active Trak we were about to combine the features of both software packages into one.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

I wasn't involved with the implementation phase

Would you buy ActivTrak again?

Yes

We were using 3 different software solutions to track user activities. With ActivTrak we have combined those 3 solutions into one package. The activity tracker is very detailed and precise. The work from the home track is worth every penny spent. To prove that remote users are working is priceless.

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
10
Benchmarking
10
Pre-built content
10
Data management
10
Self-service insights
10