Item: Atlassian Confluence
Rating: 9
Author: Miko Mikaela Garcia

Use Cases and Deployment Scope

It's used as a wiki of shared knowledge amongst team members of the same department. It is used as a handbook for new hires and a refresher for those who need to take over a colleague's task if they're out of the office.

Pros and Cons

Search function.
Editing capabilities.
Nesting pages.

Have search results sorted by something like page views or accuracy to search terms.
Images within a page size automatically without its own scroll bar.
Same with tables, have it able to size automatically (responsive) without its own scroll bar.

Most Important Features

Commenting.
Page table.
Page directory.
Inserting images.

Return on Investment

Being able to fill a Data Asset Manager's position temporarily when Out of Office.
Legacy information on previous projects when having to resurrect a project.
Having a page on best practice to refer to.

Key Insights

Do you think Atlassian Confluence delivers good value for the price?

Yes

Are you happy with Atlassian Confluence's feature set?

Yes

Did Atlassian Confluence live up to sales and marketing promises?

Yes

Did implementation of Atlassian Confluence go as expected?

Yes

Would you buy Atlassian Confluence again?

Yes

Other Software Used

Asana, Google Drive, screenflow

Likelihood to Recommend

Confluence is well suited to share knowledge on specific processes for new hires and for colleagues within the same department. It may not be suitable for interdepartmental information sharing since it can be overwhelming for those unfamiliar with certain applications. It's more suited for those with basic prior knowledge of most things.

Confluence on info

Overall Satisfaction with Atlassian Confluence