Overall Satisfaction with TeamViewer
I use TeamViewer to assist other users on their computers that are remote and in the office. I am working with them regarding the installation of software, issues with their operating systems and programs, updating Windows, and instructing users on how to use software programs.
- Secure and elevated connection
- Program installation and management
- communications with remote user(s)
- two-step verification
- Remote access and support solutions can transform your business by providing instant real-time access to employees, customers, and their devices from anywhere.
- Being able to establish remote connections quickly and easily is essential for all businesses.
- You want to maximize efficiency and minimize wasted resources whether you’re remotely accessing files on your work computer or the service team is providing help
- desk support to customers.
- Improving efficiency lets employees become more engaged in their primary job duties, which translates directly to improved ROI.
- ConnectWise Control (formerly ScreenConnect), LogMeIn Rescue and SolarWinds Dameware Remote Support (DRS)
We are currently using LogMeIn Rescue now, whereas we were using TeamViewer. Our company changed due to Multi-factor authentication and more secure performance. To tell you the truth, I like all of the remote desktop support assistance apps to help others equally as far as performance. For security reasons, I prefer LogMeIn Rescue.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
I wasn't involved with the implementation phase
Would you buy TeamViewer again?
Yes
Fast remote support, almost no delay between computers. Transfer files speed, almost the same as my ISP. The ability to chat/video call between the user and IT member is great, even more, when the phone system is not working. Scheduling meetings with video and phone support. Sharing a desktop for meetings. Using local equipment to print while in a remote session. Showing others what is happening on their screen.