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A Great Way to Get Your Employees and Business Partners Engaging on Social Media...but It's Not Cheap
December 06, 2021

A Great Way to Get Your Employees and Business Partners Engaging on Social Media...but It's Not Cheap

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GaggleAMP

GaggleAMP has become a critical part of our Global Social Media program, and we constantly encourage employees and partners to utilize the tool. A link to sign-up is provided to most new hires during onboarding/training. The product helps to address internal communication challenges and an often unfamiliarity with Social Media in general by providing approved content and enabling an easy-to-use method for sharing relevant business information.
  • Customer support.
  • Integration with SAML/2-Factor solutions for added security.
  • Reporting.
  • Gamification.
  • Activity notification emails are sometimes late in reaching peoples' inboxes.
  • Sometimes activities just fail to work and an IT ticket is needed.
  • GaggleAMP has to explore more ways to get ahead of API issues.
  • Some pages on the new dashboard aren't as intuitive.
  • Activity notification emails could use some design work.
  • Engagement reporting and metrics.
  • Regular trainings provided to users.
  • Post scheduling.
  • Take this with a grain of salt, but our company's all-time CPC (cost per click) savings is $1.85 M ($184,116.95 last quarter).
  • GaggleAMP has become an important part in getting our employees and partners to engage with us on Social Media more regularly - a great tool for getting information out there.
  • Brand awareness.

Do you think GaggleAMP delivers good value for the price?

Yes

Are you happy with GaggleAMP's feature set?

Yes

Did GaggleAMP live up to sales and marketing promises?

Yes

Did implementation of GaggleAMP go as expected?

Yes

Would you buy GaggleAMP again?

Yes

GaggleAMP is well suited when you want to get timely local language content out to folks in other countries/regions, or content for a specific group/department. It is also well suited when you have multiple Gaggle content managers with multiple content calendars. It might be less appropriate if you want to hold multiple Social contests (gamification) with different rules, scopes, leaderboards, etc. for different groups/tags as there is only one leaderboard.