Great, affordable phone service
December 09, 2021
Great, affordable phone service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We receive several calls from our financial institutions. The 8x8 X Series integration allows us to populate the company profile when the call comes in and allows us to transfer or join lines as needed.
- Ability to transfer call and join lines.
- Ability to populate the company profile as the call comes in.
- Allows call recording which is beneficial for training and reviews.
- No issues at this time to report.
- Call forwarding.
- Call recording.
- Integration with our other tools (Salesforce specifically).
- Helped our company successfully receive multiple inbound calls.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes