A complete package to handle all online operation related to social media platforms.
December 14, 2021

A complete package to handle all online operation related to social media platforms.

SUSHIL KUMAR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

The
world knows how powerful awareness is. Awareness gives people the power to
choose. For organizations, educating their customers about their products and
services is crucial. The more the customer is aware of the product and service
provided by an organization more the business of that organization will grow. In our organization, Hootsuite was used to
study the next move by analyzing the current market trends by conducting
several surveys on different social media accounts. We ran several campaigns from time to time to spread awareness among our customers to educate them about our new products and services.
  • Complete analysis of all data collected from different social media accounts that allow us to check where our audience engaged more.
  • Easy to customize dashboard according to the user’s preference.
  • Efficient integration with other application like Instagram and Twitter.
  • The price plan of this software doesn’t suit everyone’s budget plan.
  • Semi customizable dashboard which restrict user to use it to its full potential.
  • The software doesn’t operate smoothly in mobile as it operates in computer.
  • Team productivity is improved, now we complete our project before deadlines.
  • Better productivity means better results in business means more opportunities to steal from competitors.
I used both the
software before and both of them are superb. They offer great features just
like Hootsuite. But we chose Hootsuite because of its accuracy in real-time
tracking and other features like integration with more applications than Buffer
and later offers. And the performance of this software is better than its competitors.
Hootsuite's performance is better than its competitors, it has real-time tracking and the management of content with this software is quite simple to do. Engagement with an audience and solving their queries is the utmost important task to succeed in the online market and this software does both things. Easy to handle and team coordination and sharing of data all the things can be done effectively with no external support effectively.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Reaching among the audience and engaging with them
is the prettiest job that Hootsuite does well. Staying among your audience
gives an insight view of audience thinking which helps us to serve better to them.
But sometimes it auto logs out abruptly which is really annoying. Moreover, it
doesn't allow users to include other people in video posts, which I think is
really important.

Hootsuite Feature Ratings

Boolean keyword searches
9
Filtering out noise/spam
8
Sentiment analysis
9
Broad channel coverage
Not Rated
Content planning and scheduling
9
Audience targeting
9
Content optimization
8
Workflow management
9
Automated routing and prioritization
9
Customer interaction histories
7
Bulk actions
6
Lead generation
9
Content marketing
8
Paid media management
8
Campaigns and promotions
9
Twitter
9
Facebook
8
LinkedIn
8
Instagram
9
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
9
Real-time tracking
9
Competitor analysis
9
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated