Sensible Product
December 18, 2021
Sensible Product
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
We use it as our main phone system along with our fax machines. It allows us as well to answer phones outside of the office with the mobile platform.
- Easy admin capabilities
- The mobile option is nice for forwarding when out of office
- Tech support is knowledgeable
- Sometimes long on-hold wait times
- Can be difficult to learn the system at first
- Not always responsive
- Mobile option
- Ease of use
- Ability to manage in-house
- Better product overall than our last system
- Better sound on the phone when talking with customers
- Phones are easy to use
We only use the phone system. It blows Allworx away with its functionality and administrative features. The phones are easy to navigate on-screen prompts.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
No
Would you buy Broadvoice again?
Yes