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Broadvoice VOIP
December 21, 2021

Broadvoice VOIP

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Sip Trunking

Overall Satisfaction with Broadvoice

We used the service [Broadvoice] for our remote locations, we currently have 30 lines, so far there is no issue as the system works as we want it to work.
  • Customer Service
  • Technical Support
  • Billing
  • Probably be able to put all location[s] under one account.
  • Make by default all location[s] in one bill.
  • Make sure the phone is online.
  • Be able to transfer calls to another number.
  • Voicemail
  • We have more calls being answer[ed] as we have it forward[ed] to our main line.
  • AT&T Office@Hand
[It] is actually the same but the price at Broadvoice is better for the same features.

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

NetFortris (formerly Fonality), AT&T Office@Hand, Cisco 1000 Series Aggregation Services Routers (ASR 1000)
When we need to move a phone number to a different location, [Broadvoice] makes it so simple as no need to configure any settings, all I need to update is the name and e911 address.