Overall Satisfaction with Zoho CRM
Currently, I use CRM to develop new Products, enlist them with a price a track all the activities related to the product created, like how many products have been sold and what could be a potential customer from our database for the product. It helps by having a record of how good a specific product is performing and how much it represents in [sales] among the rest.
- Organizes importan information accordingly.
- Provides tools for product listing.
- Allow a proper follow up of the performance a specific product has.
- Better flexibility to work with the API.
- Additional options that allow the creation of custom rules.
- Reporting is very complex and not clear.
- There has been a considerably growth in sales.
- We managed to identify better potential customers.
- It has allowed us to identify trends for key decision making.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zoho CRM go as expected?
I wasn't involved with the implementation phase
Would you buy Zoho CRM again?
Yes