Webex App? - Yepp!
December 31, 2021

Webex App? - Yepp!

Josefin Albrecht | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We at our business unit use Webex App as our main communications and collaboration tool for internal and external communication. We are all members of several spaces and have created several on our own to provide a platform for our partner incentives we run from time to time. With direct calls you can easily turn into a meeting, the Webex App replaced our telephony structure when it comes to internal calls.
  • Turn calls into meetings
  • Several integrations and bots
  • See what you share
  • Dark mode when using advanced branding settings
  • Possibility to archive spaces
  • Showing OOO notifications to externals
As a distributor, we do use all of these platforms. We need to give advice to our customers that is right for their business. We in our Cisco Business Unit of course use Webex the most. Compared to the other platforms, we are convinced that Webex App matches the most needs, as it's affordable for small businesses but has enterprise features and capabilities for large companies as well.
As we haven't needed the support that much, I can't rate it very good or very bad. What we've experienced so far was pretty okay.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

It's easy to start immediate meetings even with several participants. When using advanced branding settings in Control Hub, it'd be cool if dark mode was still available and if there was a preview, especially when it comes to custom colors. As we work at the desk most of the time, many colleagues like to have the option of dark mode, as it feels more comfortable for their eyes.

Webex App Feature Ratings

Scheduling
8
Workflow Automation
7
Mobile Access
10
Search
9
Visual planning tools
8
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
7
Integrates with Outlook
10
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
8